Jobs

Welcome to CCW vacancies.

At CCW, we define our diversity as having people with a wide range of traits, backgrounds and experiences. Being inclusive means we all feel comfortable sharing our ideas and perspectives because our differences are respected and valued. Every member of the organisation feels safe, accepted and appreciated with an equal opportunity to grow and succeed at work.

If you have an queries regarding specific vacancies please email: recruitment@ccwater.org.uk.

Current vacancies

Customer Caseworker

Birmingham
Closing date: 23/09/2021
  • Salary: £18,600 up to £21,934
  • Contract type: Permanent
  • Hours: 37 hours

We currently have Customer Caseworker opportunities to support our Consumer Relations team. You will use your excellent organisation and communication skills and proven customer complaints experience to handle enquiries and manage your own caseload of complaints in order to deliver our mission of securing a fair deal for water consumers, now and in the future….

Closing date: 23/09/2021

Closing date: 29/09/2021
  • Salary: £23,600 up to £26,869
  • Contract type: Permanent and 1 maternity cover (6-9 months with a possibility of extension)
  • Hours: 37 hours

We’re currently looking for Senior Customer Caseworkers to join our Consumer Relations Team, based in Birmingham. You will be a customer focused, experienced complaint handler with excellent organisation and communication skills. The successful candidate will be able to use their relevant experience of working in an office based complaints environment, investigating complaints and enquiries daily,…

Closing date: 29/09/2021