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Former CCWater Wales Chair awarded an MBE in New Year’s Honours
A former consumer champion for water customers in Wales has been awarded an MBE in recognition of her outstanding work with the Consumer Council for Water (CCWater). Diane McCrea provided a powerful and influential voice…
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Grants Search Tool
This Grants Search Tool is supplied by Turn2us, a charity that helps people in financial hardship to gain access to welfare benefits, charitable grants and support services. Use this tool to search the Turn2us grant givi…
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Awareness remains biggest obstacle to affordability challenge
The scale of debt facing many water customers was brought into sharp focus last week when Ofwat revealed the industry has failed to collect £2.2 billion in unpaid water bills. Our own research reinforces the size of the …
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Benefits Calculator
This Benefits Calculator is supplied by Turn2us, a national charity that helps people in financial hardship to gain access to welfare benefits, charitable grants and support services. Use this Benefits Calculator to calc…
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CCWater publishes Forward Work Programme consultation
Today we’ve published our Forward Work Programme consultation which sets out how we plan to represent water consumers over the next three years. With the landscape of the water industry experiencing enormous change, it’s…
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New research confirms water debt and affordability remain a huge challenge
New research published by Ofwat today confirms much more still needs to be done to help customers struggling to pay their water bills, according to the Consumer Council for Water (CCWater). The regulator’s Affordability …