Price Review 2009 – quantitative survey of consumer views on investment priorities for the water industry from 2010 – 2015 – Main report – February 2009

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Understanding customers’ views – PR09 quantitative research into customers’ priorities for the Water Industry Stakeholder Steering Group.

Categories: Charging and bills, Competition in the water industry, Customer needs, Customer Service, Customers’ views and preferences, Looking after the environment, Research on specific water companies, Sewerage service and infrastructure, Sustainable development, Water environment, Water industry regulation, Water supply and infrastructure