Consumer Council For Water

The voice for water consumers, here to help you.

Cymraeg

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About us
About us
We are the independent representative of household and business water consumers in England and Wales.
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Households
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Use our calculator to quickly find out if you could save by making the switch.
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Businesses
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Business Customer Hub
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Our research
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We undertake research into a wide range of water supply and sewerage management issues.
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Priorities
Priorities
- Your priorities – our work
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Priorities
We work to make sure your voice is heard on the big water industry issues that affect you.
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Tell us about a problem you have with your company. We can advise or help you resolve your complaint.
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Price Review 2009 – quantitative survey of consumer views on investment priorities for the water industry from 2010 – 2015 – Main report – February 2009

Published on 23rd October 2009

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Understanding customers’ views PR09 quantitative research into customers’ priorities for the Water Industry Stakeholder Steering Group.

Categories: Charging and bills, Competition in the water industry, Customer needs, Customer Service, Customers’ views and preferences, Looking after the environment, Research on specific water companies, Sewerage service and infrastructure, Sustainable development, Water environment, Water industry regulation, Water supply and infrastructure