sad lady holding mobile phone to ear

In October 2014 we held a seminar to discuss the findings of the research with water companies and other stakeholders. As a result of this seminar the following recommendations were identified and we have been working with companies to ensure these are implemented.

Struggling households are still missing out on vital support with paying their water bill despite more help being offered by water companies, the Consumer Council for Water has revealed.

We have published a new report – Living With Water Poverty 2014: Keeping Your Head Above Water – which offers a fresh insight into the pressures facing those on low incomes.

You can read:

Download Full research report (pdf – 2 MB)
Download Recommendations (pdf – 69 KB)