Engaging water customers for better consumer and business outcomes | CCW

Engaging water customers for better consumer and business outcomes

We live in a period when water companies are investing an unprecedented amount of time, effort and money into researching the views of their customers to help shape their immediate and future plans. That was particularly evident during the 2019 Price Review but what’s less clear is just how meaningful the sector’s research is to … Continue reading Engaging water customers for better consumer and business outcomes