Water Matters: Household Customer’s Views on their Water and Sewerage Service 2013 to 2014

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The eighth of our annual surveys tracking consumer views of water and sewerage services. The report now includes findings from all companies rather than the water and sewerage regions.

Categories: Annual tracking reports, Charging and bills, Competition in the water industry, Customer needs, Customer Service, Customers’ views and preferences, Household customers, Looking after the environment, Research on specific water companies, Saving water, Sewerage service and infrastructure, Water efficiency, Water environment, Water industry regulation, Water supply and infrastructure