We are the independent representative of household and business water consumers in England and Wales.
Use our calculator to quickly find out if you could save by making the switch.
Are you as a business customer eligible to switch your retail water services?
We undertake research into a wide range of water supply and sewerage management issues.
We work to make sure your voice is heard on the big water industry issues that affect you.
Read useful information about water supply, help with bills, water use and advice.
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See our latest job vacancies and our processes should you wish to do business with us.
We’ve launched our annual Water Awareness Survey, which tracks what people in...
Over the past year, there has been growing concern about river water...
Delivering a price review that clearly meets the needs and priorities of...
This joint piece of research with regulator Ofwat set out to explore...
Water affordability scheme – name testing Creating a single social tariff to...
We collaborated with Ofwat to commission research between June and November 2021...