The Consumer Council for Water is the independent representative of household and business water consumers in England and Wales.
Use our calculator to quickly find out if you could save by making the switch.
Are you as a business customer eligible to switch your retail water services?
We undertake research into a wide range of water supply and sewerage management issues.
We work to make sure your voice is heard on the big water industry issues that affect you.
Read useful information about water supply, help with bills, water use and advice.
Tell us about a problem you have with your company. We can advise or help you resolve your complaint.
See our latest job vacancies and our processes should you wish to do business with us.
Understanding customers’ views PR09 quantitative research into customers’ priorities for the…
This report contains a summary of the key findings of our research…
The third of our annual surveys tracking consumer views of water and…
We asked residents in Hull and the East Riding of Yorkshire about…
A report of customer views on investment proposals and services from 2010…
A summary of customer views on water industry investment proposals for services…