We are the independent representative of household and business water consumers in England and Wales.
Use our calculator to quickly find out if you could save by making the switch.
Are you as a business customer eligible to switch your retail water services?
We undertake research into a wide range of water supply and sewerage management issues.
We work to make sure your voice is heard on the big water industry issues that affect you.
Read useful information about water supply, help with bills, water use and advice.
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The fifth of our annual surveys tracking consumer views of water and…
The fourth of our annual surveys tracking consumer views of water and…
Understanding customers’ views PR09 quantitative research into customers’ priorities for the…
This report contains a summary of the key findings of our research…
The third of our annual surveys tracking consumer views of water and…
We asked residents in Hull and the East Riding of Yorkshire about…