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Consumer Council for WaterarrowResearcharrowLooking after the environment

Looking after the environment

Consumer Council for Water Annual Tracking Survey 2012 to 2013

The seventh of our annual surveys tracking consumer views of water and…

Looking after the environment

Third Party Marketing – Understanding customer views on third party marketing via water and/or sewerage companies – July 2013

CCWater commissioned SPA Future Thinking to carry out research to explore customer…

Looking after the environment

Consumer Council for Water – Understanding drought and resilience – May 2013

This research explores issues around customer perceptions of the way that water…

Looking after the environment

Consumer Council for Water Annual Tracking Survey 2011to 2012

The sixth of our annual surveys tracking consumer views of water and…

Looking after the environment

Water restrictions – June 2012

This summary report presents the findings from the first wave of tracking…

Looking after the environment

Consumer Council for Water Annual Tracking Survey 2010 to 2011

The fifth of our annual surveys tracking consumer views of water and…

Research Topics

  • Competition in the water industry
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    • Affordable bills
    • Debt
    • Priority services – additional assistance
  • Customers’ views and preferences
    • Annual tracking reports
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  • Looking after the environment
    • Sustainable development
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