We are the independent representative of household and business water consumers in England and Wales.
Use our calculator to quickly find out if you could save by making the switch.
Are you as a business customer eligible to switch your retail water services?
We undertake research into a wide range of water supply and sewerage management issues.
We work to make sure your voice is heard on the big water industry issues that affect you.
Read useful information about water supply, help with bills, water use and advice.
Tell us about a problem you have with your company. We can advise or help you resolve your complaint.
See our latest job vacancies and our processes should you wish to do business with us.
The Consumer Council for Water commissioned focus groups and a survey to…
The seventh of our annual surveys tracking consumer views of water and…
CCWater commissioned SPA Future Thinking to carry out research to explore customer…
This research explores issues around customer perceptions of the way that water…
The sixth of our annual surveys tracking consumer views of water and…
This summary report presents the findings from the first wave of tracking…