Your priorities – our work
This section highlights the areas that we work on, for customers.
Working to support customers
An overview of how we help to keep bills low and other support we provide for customers
Monitoring company performance
We collect information on customer complaints made to water/sewerage companies. We also ask customers their views about the services they receive.
Competition in the water industry
What’s happening with competition for business and domestic customers
Your water supply and sewerage service
Issues relating to the delivery of safe, clean water and the provision of an efficient sewerage service