July to September 2017
Please note – this will be updated throughout the year – dates may change.
19th – MP Drop-in session – Western England and Wales (Westminster)
Week commencing 24th – Publication of Willingness to pay research findings
31st – Publication of CCWater’s Annual Review for England and Wales.
Week commencing 31st (TBC) – Retail market update on complaints and switching rates
3rd – Publication of first quarter non-household customer complaints and enquiries to CCWater
24th – Publication of SME retail market awareness survey results
13th – Staying Afloat: Addressing customer vulnerability in the water sector – 2016/17 report
19th – England Consumer Matters Workshop
20th – Complaints to Water Companies in England and Wales 2016/17 – annual report
22nd – Wales Consumer Matters Workshop (Cardiff)