Key Dates 2018 – these dates are subject to change

November

2nd – Vulnerability and Affordability workshop – Birmingham

7th – Committee meeting in public in Northampton – Central & Eastern region

22nd – Response to water companies’ cold weather action plans

26th – Draft Forward Work Programme consultation

December

Date tbc – Publication of quarter 2 CCWater non-household complaints data

11th – Board meeting in public – Cardiff

11th – Publish sewer blockage customer survey

January 2019

Date tbc – Our view on business plans – after Ofwat’s initial assessment is published

Further testing the waters highlight reports

CCWater quarterly complaints.

Energy Saving Week activity tbc – More information will be available here: https://www.citizensadvice.org.uk/about-us/our-campaigns/all-our-current-campaigns/besw/

February 2019

Response to Water UK charges announcement

March 2019

New water bill charges advice on saving money

Publication of Forward Work Programme and Operational Business Plan

Water Saving Week