Coming up in November
13th CCW Water for All 2019-20 report (water companies’ support for customers in vulnerable circumstances)
Below are some of the meetings and events that we have held in England and Wales:
See agendas and minutes of all our public Board Meetings.
Every year we hold our Customer Matters workshops in England and Wales.
Our ‘improving the consumer complaint journey’ event gave an opportunity for water companies to share best practices around improving the consumer’s journey when they have a complaint.
Our research conference provided an exciting opportunity for water companies and industry stakeholders to learn about our recent research and generate new ideas in an open and collaborative setting.