Key dates of events and publications

These dates are subject to change


22nd – Central and Eastern Committee meeting (open to the public)

27th – Northern Committee meeting (open to the public)

29th – CCW Research Conference – Understanding Water Consumers


5th (tbc) – response to bill changes 2020/21

10th – Quarter 3 update on non-household complaints made to CCW

19th – Clean bill of health – report on billing and charges complaints

Our events

Customer Matters

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Every year we hold our Customer Matters workshops in England and Wales.

Meeting in Public

Group of People Discussing on a table with blue speech bubbles

Our meetings are held in each of our four regions and Wales.  

Board Meetings

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See agendas and minutes of all our public Board Meetings.