May to July 2019 – these dates are subject to change

May 2019

13th May Northern Committee Meeting – open to public (Durham)

16th May Fourth quarter update on non-household complaints

June 2019

TBC  Consumers’ views on acceptability of draft determinations for fast-track companies

4 June Board Meeting (theme – non-household market) – open to public at Birmingham HQ

19 June Publication of Water Matters – annual survey of household customers’ views on their water and sewerage services

20 June Publication of Annual Report and Accounts 2018/19

July

11 July Non-household customer complaints report published

18 July Response to draft determinations for slow track/significant scrutiny company plans

31 July Annual Review 2018/19 published