These dates are subject to change
January
22nd – Central and Eastern Committee meeting (open to the public)
27th – Northern Committee meeting (open to the public)
29th – CCW Research Conference – Understanding Water Consumers
February
5th (tbc) – response to bill changes 2020/21
10th – Quarter 3 update on non-household complaints made to CCW
19th – Clean bill of health – report on billing and charges complaints
Our events
Customer Matters
Every year we hold our Customer Matters workshops in England and Wales.
Meeting in Public
Our meetings are held in each of our four regions and Wales.
Board Meetings
See agendas and minutes of all our public Board Meetings.