Who can get help?

The tariff is available where:

  • a member of the household is in receipt of one or more means tested benefits; or
  • combined household income is less than £16,105; and
  • a member of the household is aged 62 or over, is registered disabled or has parental responsibility for a child under the age of five.   

A customer may be required to have a water meter as part of this tariff, but only if this is also expected to result in reduced water charges.

What help is provided?

50% Discount.

How can I apply?

Apply direct to company


Paper versions of form available by calling 01737 772000

Representatives of customers are also able to apply on their behalf.