Who can get help?
Customers with household income no more than £16,105 and savings no more than £16,000. Until March 2021 the maximum income threshold has been increased to £21,000.
What help is provided?
20% to 90% discount based on household income.
How can I apply?
Apply direct to company at https://www.southernwater.co.uk/difficulty-paying-your-bill
or via advice agency.