Who can get help?
Household income is less than £21,000 (excluding Disability Living Allowance or Personal Independence Payments)
If someone in the household receives pension credits.
What help is provided?
Between 20% and 90% depending on income. If you qualify through pension credit, 20% discount is provided.
How can I apply?
Apply direct to company at https://www.southernwater.co.uk/difficulty-paying-your-bill
or via advice agency.