Who can get help?

Customers in receipt of income related benefits

And

An assessment confirms household income after housing costs is low taking account of family size and composition.

What help is provided?

Discount to the bill of between 15% and 50% depending on income.

How can I apply?

Apply direct to company,

https://www.southwestwater.co.uk/bills/struggling-to-pay/

or

Plymouth Citizens Advice Bureau http://www.plymouthcab.org.uk/