Who can get help?

The tariff is available to customers who have been identified by the Company or a third party debt advice agency as needing additional support.

Financial circumstances of customer will be assessed by way of an Income & expenditure form and some supporting evidence may be required

What help is provided?

A discount of up to 80% applied to the water charges

How can I apply?

Apply direct to company at https://www.south-staffs-water.co.uk/household/my-bills-and-payments/my-bill-explained/other-charges-and-tariffs/assure-tariff