Who can get help?

Customers whose household income of £16,480 per year or less, excluding income from:

  • Disability living allowance
  • Personal Independence Payment
  • Attendance allowance

This does not include the £350 government payment to those households who will be housing Ukrainian citizens, within their income threshold calculation.

What help is provided?

Bill capped at £157.78 (East) £127.14 (West).

How can I apply?

Apply direct to company here: https://www.southeastwater.co.uk/help/priority-services/help-paying-your-bill