Who can get help?

Need to provide evidence of household income. This could include:

  • payslips from within the last 3 months
  • benefit award letters from the Department for Work and Pensions

This does not include the £350 government payment to those households who will be housing Ukrainian citizens, within their income threshold calculation.

What help is provided?

Bills will be reduced up to 90% depending on circumstances.

How can I apply?

Applications can be made direct to the company:

https://www.stwater.co.uk/my-account/help-with-account/am-i-eligible-to-get-money-off-my-bill/