Who can get help?

If your total household income is less than £16,105, and your annual water bill is more than 3% of your net household income (after housing costs, rent or mortgage payments)
a member of your household receives Pension Credit, and your annual water bill is 3% or more of your net household income (after housing costs, rent or mortgage payments), or
your income is not enough to cover your essential bills – in this case, you’ll need a financial assessment from an independent debt advice organisation, such as StepChange debt charity, along with your application.

What help is provided?

Discount (up to 50%) against bill based on circumstances.

How can I apply?

Contact the company. More information can be found at https://www.nwl.co.uk/services/extra-support/financial-support/supportplus/