Who can get help?

The social tariff application process requires an assessment of the entire income of those living at the household premises. This will help to identify whether the customer is eligible for the social tariff and if so which tariff band applies.

What help is provided?

Water charges will be reduced by up to 90% based on the households financial circumstances.

How can I apply?

Find more information at https://www.hdcymru.co.uk/my-account/help-with-account/am-i-eligible-to-get-money-off-my-bill/