Who can get help?

Customers receiving an income related benefit and with household income* no higher than the following levels:

For 1 person household                £9,700
For 2 person household                £14,600
For 3+ person households            £16,010

* Excluding Housing Benefit, Council Tax Support, disability benefits & premiums, carer’s allowance and carer premiums

What help is provided?

Bills are limited to £266.47

How can I apply?

Apply direct to the company:

http://www.dwrcymru.com/en/My-Account/HelpU.aspx