Who can get help?

Customers receiving an income related benefit and with household income* no higher than the following levels:

For 1 person household                £8,900
For 2 person household                £13,400
For 3+ person households            £15,300

* Excluding Housing Benefit, Council Tax Support, disability benefits & premiums, carer’s allowance & carer premiums

What help is provided?

Bills are limited to £202.07

How can I apply?

Apply direct to the company:

http://www.dwrcymru.com/en/My-Account/HelpU.aspx