Who can get help?

Customers receiving an income related benefit and with household income* no higher than the following levels:

For 1 person household                £9,200
For 2 person household                £13,900
For 3+ person households            £15,500

* Excluding Housing Benefit, Council Tax Support, disability benefits & premiums, carer’s allowance & carer premiums

What help is provided?

Bills are limited to £250

How can I apply?

Apply direct to the company:

http://www.dwrcymru.com/en/My-Account/HelpU.aspx