Who can get help?

  • Customers in receipt of income related benefits


  • An assessment confirms household income after housing costs is low taking account of family size and composition.

Customers must pay by meter (or assessed charge because a meter can’t be fitted)

What help is provided?

A discount between 15% and 85% discount depending on household income.

How can I apply?

Apply direct to the company http://www.bournemouthwater.co.uk/your-bill/having-trouble-paying/