Who can get help?

Customers in receipt of income related benefits


An assessment confirms household income after housing costs is low taking account of family size and composition.

Customers must pay by meter (or assessed charge because a meter can’t be fitted)

What help is provided?

A discount between 15% and 50% discount depending on household income.

How can I apply?

Apply direct to the company http://www.bournemouthwater.co.uk/your-bill/having-trouble-paying/