Each year we ask customers for their views about the services they receive from their local water companies, and the value for money of those services. Below we compare the results for companies in England and Wales. You can read the latest water matters report here.

Water – percentage of customers satisfied with the overall service

Water – Percentage of customers consider the service value for money

Sewerage – percentage of customers satisfied with the overall service

Sewerage – percentage of customers consider the  service value for money