Consumer Council For Water

The Water Watchdog, representing all water users in England and Wales

Cymraeg

Home
About us
About us
About us
The Consumer Council for Water is the independent representative of household and business water consumers in England and Wales.
Find out more about us
Households
Households
Should I switch to a water meter?
Use our calculator to quickly find out if you could save by making the switch.
Calculate if you could save
Businesses
Businesses
Business customers in England
Are you as a business customer eligible to switch your retail water services?
Find out more
Our research
Our research
Our research
We undertake research into a wide range of water supply and sewerage management issues.
Read our research
Priorities
Priorities
- Your priorities – our work
- Consultation Responses
Priorities
We work to make sure your voice is heard on the big water industry issues that affect you.
Find out more
News
News
News
Read useful information about water supply, help with bills, water use and advice.
Latest news
Make a complaint
Make a complaint
- Our complaint successes
- Further help if you remain dissatisfied
Make a complaint
Tell us about a problem you have with your company. We can advise or help you resolve your complaint.
Register a complaint
Work with us
Work with us
- Jobs
- Supply to us
Work with us
See our latest job vacancies and our processes should you wish to do business with us.
Latest jobs

Households

Consumer Service Assessments

Our Consumer Service Assessments help to press companies to improve their service and reduce complaints they receive from consumers. The Consumer Service Assessments also work with companies to ensure they are collecting debt in line with Ofwat’s debt collection principles.