We provide impartial advice and guidance relating to any kind of household water supply or sewerage issue. If you have any unresolved complaints against your water company, we can also pick this up on your behalf.

You’ll also find lots of information from:

Coronavirus advice

Find out what support you can get if you’re affected by coronavirus

Water Meter Calculator

Water meter

Find out if you could save by making the switch.

Benefits Calculator

Stack of pound coins

Use this calculator to see what benefits you’re entitled to.

Grant Search Tool

Hand giving coin to another hand

A tool to help you find financial support and other services.

You can also check out our FAQ’s for further advice and support.