We provide impartial advice and guidance relating to any kind of household water supply or sewerage issue. If you have any unresolved complaints against your water company, we can also pick this up on your behalf.

You’ll also find lots of information from:

• Help with my bills
• Dealing with debt
• Extra free help – priority services
• Water usage
• Who supplies your water
• Save money 
• Using water wisely
• How water companies are performing
• Our factsheets

Coronavirus advice

Find out what support you can get if you’re affected by coronavirus

Water Meter Calculator

Find out if you could save by making the switch.

See savings

Benefits Calculator

Use this calculator to see what benefits you’re entitled to.

See benefits

Grant Search Tool

A tool to help you find financial support and other services.

See grants

You can also check out our FAQ’s for further advice and support.