Households
We provide impartial advice and guidance relating to any kind of household water supply or sewerage issue. If you have any unresolved complaints against your water company, we can also pick this up on your behalf.
You’ll also find lots of information from:
- Help with my bills
- Dealing with debt
- Extra free help – priority services
- How much water do you use?
- Who supplies your water
- Save money
- Using water wisely
- How water companies are performing
- Help to prevent bogus callers
- Tips to prevent a blocked drain
- Our factsheets
- Is there enough water where you live?
Coronavirus advice
Find out what support you can get if you’re affected by coronavirus
Water Meter Calculator
Find out if you could save by making the switch.
Benefits Calculator
Use this calculator to see what benefits you’re entitled to.
Grant Search Tool
A tool to help you find financial support and other services.
You can also check out our FAQ’s for further advice and support.