General enquiries
0300 034 2222 (England)*
0300 034 3333 (Wales)*
Monday – Friday: 08.30-17.00
*Calls may be recorded for training and quality monitoring purposes.
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Are you looking for help and advice regarding your water company, or you need to make a complaint?
Follow our complaints process.
Frequently Asked Questions (FAQs)
Take a look through our FAQs and see answers to some of our popular questions we get asked.
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