Western

  • We are the champions: new team ready to work for water customers in western England

    A NEW team of consumer advocates is ready for the challenge of championing the interests of water customers in western England. The Consumer Council for Water (CCWater) has appointed four new local consumer advocates to work closely with the region’s water companies and to ensure they are acting in the best interests of water customers…

  • Water watchdog appoints two new regional chairs

    The Consumer Council for Water (CCWater) is pleased to announce the appointment of two new board members who will provide a strong voice for water customers. David Heath and Robert Light will begin their four year posts with the water watchdog on June 1 after being appointed by the Department for Environment Food and Rural…

  • Support for struggling households takes centre stage at water watchdog’s meeting

    PEOPLE struggling to pay their water bill can discover more about the support available to them during the Consumer Council for Water’s (CCWater) Western Committee meeting next month. CCWater and water companies from the region will be among those represented at the public meeting on Thursday, October 9 in Taunton. Recent research by CCWater has…

  • Draft price limits provide good news for South West Water customers

    The Consumer Council for Water (CCWater) says today’s (Wednesday) draft decision on South West Water’s price limits for 2015 to 2020 is good news for customers who have faced the highest water bills in the country. Regulator Ofwat has announced that it believes South West Water’s average annual household bill for water and sewerage should…

  • Public invited to attend water watchdog’s regional meeting

    CUSTOMER complaints against water companies will be one of the items on the agenda at the next meeting of the Consumer Council for Water’s (CCWater) Western Committee on Tuesday, 10 September. The water watchdog is keen to welcome members of the public to the meeting which will be held at 1pm in The Castle Hotel,…