• Water Watchdog wants to hear from consumers at its next meeting in Swansea.

    The Consumer Council for Water Wales Committee is inviting members of the public to its next meeting at the National Waterfront Museum in Swansea on Tuesday 12 October. The committee will be looking at how water companies deal with customers’ complaints, and will discuss water consumer representation. In the last financial year complaints to D?r … Continued

  • Water complaints rise in Wales

    The Consumer Council for Water revealed today (Tuesday 21 September) that last year complaints to water companies in Wales increased for the fifth year in a row. Complaints to D?r Cymru Welsh Water rose last year by nearly six per cent, and complaints to Dee Valley Water rose by nearly 44 per cent, while on … Continued

  • Support available for paying water bills

    For many water customers in Wales the due date for water bills is fast approaching, and the Consumer Council for Water wants customers to know that support is available, especially for those struggling to afford water and sewerage charges. Customers who are unable to pay their bill should get in touch with their water company … Continued