Wales

  • Picture of a black woman kissing her daughter while hiding from the rain under an umbrella

    Households urged to soak up April shower of bill savings

    Average water and sewerage bill set to fall by about £2 to £408 from April – but households face other potential increases from energy, council tax, mobile, broadband and TV Consumer watchdog CCW says more than a million low-income households are now receiving reduced bills through water company support schemes but large numbers still missing…

  • Portrait of an older woman talking with the phone

    More than 140,000 households in Wales receive ongoing help with water bills

    Consumer watchdog CCW says more than 140,000 households are now receiving reduced bills through water company assistance but large numbers still missing out About 1 in 8 households were struggling to afford their water bill before Covid-19 struck Households clock up potential bill savings totalling £14 million over the past year after using CCW’s free…

  • Corff gwarchod defnyddwyr yn addo helpu mwy o aelwydydd i gael cymorth gan eu cwmni dŵr

    Mae cais newydd i chwalu’r rhwystrau i aelwydydd gael y cymorth sydd ei angen arnynt gan eu cwmni dŵr yn ystod Covid-19 ac adegau eraill pan fydd problemau gyda’r cyflenwad wedi’i lansio gan gorff gwarchod defnyddwyr y diwydiant. Heddiw, mae’r Cyngor Defnyddwyr Dŵr wedi cyhoeddi ei Vulnerability Manifesto sy’n nodi cyfres o ymrwymiadau i sicrhau…

  • Sandbags Outside House On Flooded Road

    Water companies in Wales urged to accelerate response to climate change

    People’s consumption of water in Wales increased in 2019-20 to its highest level in five years. In 2019-20 leakage fell by 3% in Wales but remains high in the area served by the smaller water company in Wales (Hafren Dyfrdwy). Consumers in Wales were cut off from their water for an average of 14 minutes…

  • Sandbags Outside House On Flooded Road

    Annog cwmnïau dŵr yng Nghymru i gyflymu’r ymateb i’r newid yn yr hinsawdd

    Cynyddodd defnydd pobl o ddŵr yng Nghymru yn 2019-20 i’w lefel uchaf mewn pum mlynedd. Yn 2019-20 gostyngodd lefelau dŵr yn gollwng yng Nghymru o 3%, ond maen nhw’n parhau’n uchel yn yr ardal a wasanaethir gan y cwmni dŵr lleiaf yng Nghymru (Hafren Dyfrdwy). Dioddefodd cwsmeriaid yng Nghymru doriad yn eu cyflenwad dŵr am…

  • Woman looking at bill

    Cartrefi yng Nghymru mewn perygl o fethu cyfle i gael cymorth gyda’r bil dŵr

    Mae’n rhaid i gwmnïau dŵr yng Nghymru feithrin perthynas gryfach â’u cwsmeriaid er mwyn lleihau’r risg y bydd aelwydydd yn colli cymorth hanfodol gyda’u biliau dŵr a chymorth arall pan fyddant yn wynebu cyfnodau anodd. Mae arolwg blynyddol y Cyngor Defnyddwyr Dŵr (CCW) Water Matters wedi datgelu nad oes gan tua thraean o gwsmeriaid ar…