Regions

  • Rise in consumer debt calls for swift action, says local water watchdog

    Figures published today show that in 2005/06 water customers in England and Wales owed £491 million of debt that was more than 12 months old, an increase of 6.5% on the £461 million in 2004-05.  Given this growing problem, the Consumer Council for Water Northumbria is urging water customers who are struggling to pay their … Continued

  • Mixed blessings on water companies’ leakage and water efficiency performance

    Mixed blessings on water companies’ leakage and water efficiency performance Water consumers in Essex and Suffolk will benefit from improved performance by their water company on security of water supply. According to Ofwat’s new report on security of supply leakage and water efficiency, Essex and Suffolk Water has moved from a position of significant deficit … Continued

  • New water consumer champion ready to be ‘vocal and visible’

    The new independent consumer body – Consumer Council for Water (CCWater) – has started work for water consumers in Wales and England. CCWater will build on the service previously provided by WaterVoice Wales.  The new organisation will have extra duties and more power than its predecessor, which represented consumers from within the regulatory structure of … Continued

  • New water consumer champion ready to be ‘vocal and visible’

    The Consumer Council for Water (CCWater) started work today for water consumers in England and Wales. CCWater will build on the service previously provided by WaterVoice. The new organisation will have extra duties and more power than its predecessor, which represented consumers from within the regulatory structure of Ofwat. Andrea Cook OBE, Chair of CCWater … Continued

  • New water consumer champion ready to be ‘vocal and visible’

    The Consumer Council for Water (CCWater) started work today for water consumers in the Wessex region – as well as those living in the rest of England and Wales. CCWater will build on the service previously provided by WaterVoice. The new organisation will have extra duties and more power than its predecessor, which represented consumers … Continued