Central & Eastern

  • Put your questions to water suppliers at Birmingham meeting

    Have water companies in the Midlands delivered on the promises they made to customers? That’s one of the questions the Consumer Council for Water will be exploring with Severn Trent and South Staffs Water when the consumer watchdog’s Board meets in Birmingham on Tuesday (January 10). Senior representatives from both of the region’s water suppliers will … Continued

  • Water complaints come under the spotlight in Birmingham

    The number and causes of complaints made against water companies in Central and Eastern England will be scrutinised at the Consumer Council for Water’s (CCWater) meeting in Birmingham next week. The independent consumer watchdog will also be giving consumers the chance to voice any concerns they might have about their water and sewerage services during … Continued

  • Region’s water companies lead the way in reducing customer complaints

    THE Consumer Council for Water (CCWater) has applauded the efforts of Severn Trent Water and South Staffordshire Water for substantially reducing the number of complaints they received from customers. Today’s (September 21) report by the consumer watchdog reveals that the two Midlands-based water suppliers saw among the largest falls in written complaints from customers in … Continued

  • Password scheme can help Cambridgeshire residents thwart bogus callers

    If you are not sure, don’t open the door. That’s the advice from the Consumer Council for Water (CCWater) which is urging elderly residents and people living alone to register a security password with their water and energy company to help thwart bogus doorstep callers. The water watchdog has issued the advice following a spate … Continued

  • Water companies present plans to keep taps running for future generations

    EFFORTS to protect water supplies for future generations across Eastern England will come under the spotlight when the Consumer Council for Water (CCWater) meets in Peterborough on Tuesday (April 5). The water watchdog’s meeting in public at the Bull Hotel will give residents the opportunity to discover how water companies, including Anglian Water, plan to … Continued

  • Make your voice heard at CCWater meeting in Walsall

    Households and businesses in Walsall with any concerns about their water supply or bills can quiz water company bosses and the Consumer Council for Water later this month. CCWater will be opening up the floor for consumers to float their views at the watchdog’s next meeting in public in Walsall Central Library on Tuesday, February … Continued