Regions

  • Landlords – make sure you keep ‘on tap’ of regulations

    At our recent public meeting in Wrexham we talked about specific legislation introduced to help reduce water debt amongst renters in Wales, four years ago. Since the 1 April the legislation also applies to some new parts of mid Wales and customers serviced by Hafren Dyfrdwy. So this is a good time to stop and … Continued

  • Public meeting to hear about the future of water bills and services

    The future of water bills for customers in the North East and other areas of Northern England will come under the spotlight when the Consumer Council for Water (CCWater) meets in Durham on Monday, 13 May. The Water Watchdog will be joined by representatives from Northumbrian Water, United Utilities, Yorkshire Water and Hartlepool Water to … Continued

  • value price concept on balance scale
    Future prices and services must be acceptable to north west customers

    The Consumer Council for Water (CCWater) has responded to today’s announcement by the regulator Ofwat over its draft price and service plans for United Utilities. Ofwat has shared its initial view on what the water company should be allowed to charge its customers from 2020 to 2025, in return for a five-year package of investment … Continued

  • Value and price / Blackboard concept (Click for more)Value and price / Blackboard concept
    Future prices and services must be acceptable to water customers

    The Consumer Council for Water (CCWater) has responded to today’s announcement by the regulator Ofwat over its draft price and service plans for three water companies. Ofwat has shared its initial view on what Severn Trent, United Utilities and South West Water should be allowed to charge their customers from 2020 to 2025, in return … Continued

  • Public meeting to hear water companies’ community plans

    Water companies will be discussing their plans to build closer ties with the communities they serve at our next public board meeting in Bath on Tuesday (16th April). Bristol Water, Wessex Water, South West Water and Bournemouth Water will be explaining the steps they’ll be taking to improve their relationships with customers in their local … Continued

  • Cyfarfod y Corff Gwarchod Dŵr yn ystyried ymdrechion i leihau dyledion dŵr

    Bydd yr ymdrechion i setlo biliau dŵr mae tenantiaid yng Nghymru heb eu talu ar frig yr agenda yng nghyfarfod y Cyngor Defnyddwyr Dŵr yn Wrecsam ddydd Gwener nesaf (29 Mawrth). Bydd cynrychiolwyr o Hafren Dyfrdwy a Dŵr Cymru wrth law i drafod effaith rheoliadau Meddianwyr nad ydynt yn Berchenogion – deddfwriaeth sy’n benodol i … Continued