Press Releases

  • Support available for paying water bills

    For many water customers in Wales the due date for water bills is fast approaching, and the Consumer Council for Water wants customers to know that support is available, especially for those struggling to afford water and sewerage charges. Customers who are unable to pay their bill should get in touch with their water company … Continued

  • Customers not willing or able to pay for Tideway, says water watchdog

    The Consumer Council for Water has raised serious concerns about customer acceptance and affordability of costs for the proposed Thames Tideway Tunnel. The £2 billion tunnel, which will collect overflows from London sewers, is the biggest single sewerage project since water privatisation in 1989. There is no planned public subsidy for the project so the … Continued

  • ‘Supersize, but is it sustainable?’ asks consumer champion

    The Consumer Council for Water (CCWater) has raised serious concerns about this morning’s Government decision to approve a massive £2 billion project to collect overflows from London sewers. The tunnel, to be completed by 2020, converts to just under £40 on the average water and sewerage bill across the region, to be paid by consumers … Continued