Press Releases

  • European cities on map series: Cardiff
    Watchdog examines long-term pressure on water supplies

    The potential benefits and pitfalls of Wales sharing more of its water resources with England will be debated when the Consumer Council for Water (CCWater) meets in Cardiff on Tuesday (11 December). Water companies in Wales will join the Water Watchdog to examine the issue of piping more water across the border as part of … Continued

  • Water companies cannot afford repeat of Beast from the East failures

    Some water companies could be skating on thin ice unless they are better prepared to meet the needs of all consumers during any major disruption to water supplies. That’s the view of the Consumer Council for Water (CCWater) after assessing the action plans submitted by a group of water companies whose consumers’ supplies were among … Continued

  • Innovation takes centre stage at Water Watchdog meeting

    The efforts made by water companies to better engage with customers will be placed under the spotlight when the Consumer Council for Water (CCWater) meets in Northampton on Wednesday (7th November). CCWater’s meeting in public will provide the region’s water companies, including Severn Trent, Anglian Water, Essex & Suffolk Water and South Staffs Water, with … Continued

  • Parents and children standing on a giant protective hand
    Water companies can do more to help cash-strapped households

    More than half a million low-income households are now receiving financial help to reduce their water bills, according to the Consumer Council for Water (CCWater). But the Watchdog Water has warned that about three-quarters of nearly 3 million customers who say their water bills are unaffordable will not receive a penny of support unless water … Continued

  • Water company finances in the spotlight at watchdog’s meeting

    Members of the public are being invited to hear how water companies in the North West of England are spending their money when the Consumer Council for Water (CCWater) meets in Liverpool on Thursday (25th October). Representatives from United Utilities, Yorkshire Water, Northumbrian Water and Hartlepool Water will be joining CCWater in Liverpool to discuss … Continued

  • Studio portrait of a young woman looking through a magnifying glass against a brown background
    Water companies’ credibility under the microscope at Portsmouth meeting

    The credibility of water companies and how they use customers’ money will be placed firmly under the microscope when the Consumer Council for Water (CCWater) meets in Portsmouth on Tuesday (23rd October). Members of the public are being invited to hear representatives from water companies across London and the South East address a number of … Continued