Press Releases

  • Water retail market under scrutiny at watchdog’s meeting

    Efforts to help small businesses in Yorkshire better understand the water retail market and its benefits will come under scrutiny when the Consumer Council for Water (CCWater) meets in Huddersfield on Thursday (24 May). Just over a year on from the opening of the retail water market in England, the water watchdog’s Northern Committee will … Continued

  • Water company complaints under review at watchdog’s meeting

    Lessons learned from the complaints made against water companies in Central and Eastern England will be scrutinised at the Consumer Council for Water’s (CCWater) next regional meeting in public in Birmingham on Tuesday (22 May). Consumers wanting to know more about how their water and sewerage services are performing are being invited to CCWater’s next … Continued

  • Small businesses want more help shopping for a better water deal

    Small businesses want more help understanding and accessing the potential benefits of the retail water market in England before they take the plunge. A new in-depth study by the Consumer Council for Water (CCWater) suggests small and medium-sized businesses (SMEs) need more convincing that competition has something to offer them, a year on from the … Continued

  • Watchdog responds to NIC’s report on water infrastructure

    The Consumer Council for Water has responded to a report by the National Infrastructure Commission (NIC) which has called for major improvements to water infrastructure in England. The report warns that there is a one-in-four chance a large number of households will be left without water for lengthy periods over the next 30 years, unless urgent … Continued

  • Water Watchdog examines pollution-busting efforts in South West England

    Efforts to reduce pollution and improve water quality in South West England will be at the top of the agenda when the Consumer Council for Water (CCWater) meets in Truro on Tuesday (10 April). The Water Watchdog has invited water companies and farmers from across the region to explain to members of the public how … Continued

  • Turn the stop tap on rising water bills with money-saving tips

    Now is the time to prevent rising water bills from making an April Fool of your finances, according to the Water Watchdog. With the average water and sewerage bill in England and Wales set to rise by £9 to £405 from 1 April1, the Consumer Council for Water (CCWater) is sharing its top money-saving tips … Continued