Press Releases

  • Senior couple paying monthly bills at home.

    Cost of living struggles strengthen case for new water affordability scheme

    New research highlighting households’ struggles with the cost of living underlines the urgent need for a new universal scheme to help customers who struggle to afford their water bill. A study published by the regulator Ofwat found just over half of water bill payers believe they will struggle to pay a utility bill over the…

  • CCW appoints Caroline Warner as independent Chair of PR24 challenge group

    A new Challenge Co-ordination Group has been established by CCW, with Caroline Warner appointed as its independent chair. Developed using intelligence and feedback from PR19, the role of the group is to facilitate more consistent local challenge of water companies in the development of their 2025-2030 business plans. Its aim is to empower effective local…

  • CCW shares tips to help Wales households beat bill rises

    Trialling the potential benefits of a water meter and getting savvy with your use of hot water are just two ways thousands of households in Wales could take some of the heat out of rising water and energy bills. The Consumer Council for Water (CCW) is sharing its top tips to help people save money…

  • CCW shares tips to take the heat out of April bill rises

    Trialling the potential benefits of a water meter and getting savvy with your use of hot water are just two ways millions of households could take some of the heat out of rising water and energy bills. The Consumer Council for Water (CCW) is sharing its top tips to help people save money before they…

  • CCW statement on wastewater treatment works investigation

    The Consumer Council for Water (CCW) says an investigation into the management of wastewater treatment plants has cast doubt over whether some sewerage companies are acting responsibly in protecting the environment. CCW has responded to the latest update from Ofwat into its investigation with the regulator confirming it is opening enforcement cases into five sewerage…