News

  • Is someone you know missing out on the extra services provided by Anglian Water?

    This Consumer Rights Day (Monday 15 March 2010), the Consumer Council for Water wants to be sure that Anglian Water customers know about, and take advantage of the free, extra services available from their water company. Recent research by the Consumer Council for Water has shown that many customers are unaware of some of the…

  • Is someone you know missing out on the extra services provided by Cambridge Water?

    This Consumer Rights Day (Monday 15 March 2010), the Consumer Council for Water wants to be sure that Cambridge Water customers know about, and take advantage of the free, extra services available from their water company. Recent research by the Consumer Council for Water has shown that many customers are unaware of some of the…

  • Customers not willing or able to pay for Tideway, says water watchdog

    The Consumer Council for Water has raised serious concerns about customer acceptance and affordability of costs for the proposed Thames Tideway Tunnel. The £2 billion tunnel, which will collect overflows from London sewers, is the biggest single sewerage project since water privatisation in 1989. There is no planned public subsidy for the project so the…

  • ‘Supersize, but is it sustainable?’ asks consumer champion

    The Consumer Council for Water (CCWater) has raised serious concerns about this morning’s Government decision to approve a massive £2 billion project to collect overflows from London sewers. The tunnel, to be completed by 2020, converts to just under £40 on the average water and sewerage bill across the region, to be paid by consumers…

  • Mixed views on Eastern’s water companies level of service, says local water watchdog

    The organisation representing water and sewerage customers in the Eastern region has mixed views about the performance of water companies in the East following the publication of Ofwat’s report – Levels of Service for the Water Industry in England and Wales 2005-06. The Consumer Council for Water Eastern (CCWater Eastern) is pleased that the water…