News

  • Inflation continues to impact on water prices in Wales

    Water customers in Wales will continue to see increases to bills following an announcement today (31 January 2012) from water regulator, Ofwat, says watchdog the Consumer Council for Water in Wales. In 2009, Ofwat announced that by 2015 average water bills before inflation would reduce for D?r Cymru Welsh Water customers by £30, and increase … Continued

  • Inflation continues to impact on water prices

    Customers in England and Wales will be concerned to see increases to bills, following an announcement today (31 Jan 2011) from water regulator, Ofwat, says watchdog the Consumer Council for Water. In 2009, Ofwat announced that average water bills would, in real terms, remain broadly flat until 2015, but the impact of a higher than … Continued

  • Public Invited to Discussion with Water Companies

    The Consumer Council for Water Central and Eastern Committee is inviting members of the public to its next meeting on: Wednesday 25 January 2012  1.15pm – 3.30pm,  Conference Room  Cambridge Central Library  Cambridge CB2 3QD The water watchdog will be reviewing local water companies’ performance and questioning them on how they promote the services that … Continued

  • HAVE A FESTIVE AND FAT FREE CHRISTMAS

    The Consumer Council for Water has some words of warning about the dangers turkey fat could pose to your pipes this Christmas. Tipping left over fat and grease from the Christmas turkey down the kitchen sink or toilet could cause some unwelcome woes this holiday, and people might want to think twice before dumping fat, … Continued

  • Good news for water customers in the South West

    Consumer watchdog welcomes government’s move to reduce water bills in the South West. The Chancellor’s autumn statement promises an average of £50 per household will come from taxpayer’s money to support customers of South West Water with their bills. Charles Howeson, Chair of the Consumer Council for Water Western, said: “We have long argued that … Continued

  • Don’t get caught out by the cold this winter

    The Consumer Council for Water has issued some useful advice to help homeowners prevent household pipes from freezing, or worse, bursting during a cold snap. Cold weather can wreak havoc on water pipes but by following a few simple steps now, you can minimise risk to your home, heating and water supply when the weather … Continued