• Consumer Council for Water’s Bristol office has relocated

    The Consumer Council for Water (CCWater) is pleased to announce that its Bristol Office has relocated to new premises within the city. Formerly based in St Philips, as of 14 March, CCWater will be located at:  First Floor, Temple Quay House, 2 The Square, Bristol, BS1 6EB. CCWater’’s contact number is now 01392 428028 Charles … Continued

  • A allai ein hawgrymiadau arbennig eich helpu i arbed arian?

    Datganiad i’r Wasg 11 Mawrth 2013 Swyddfa’r Wasg: Kate Eccles – 0121 345 1006 Cyngor Defnyddwyr D?r: 0623 A allai ein hawgrymiadau arbennig eich helpu i arbed arian? Os ydych chi’n defnyddio d?r yng Nghymru ac yn wynebu cynnydd o rhwng £7 ac £11 ar fil d?r eich cartref yn 2013/14 ar gyfartaledd, dylech gael … Continued

  • Water Companies should be doing more for customers

    Water companies should be giving something back to their customers from higher than expected profits, says the Consumer Council for Water. As price rises are announced for the next financial year, the water industry watchdog is again calling on water companies to use the extra money to look for new ways to benefit customers. Dame … Continued

  • Water Bills in Wales to rise but help is available

    The Consumer Council for Water says that Water customers in Wales will see increases to their bills from April 2013. Companies should be clear about how this increase is being used to benefit customers. Dee Valley Water’s water only prices will increase by £6, taking the average household (water only) bill to £150.  The average … Continued