News

  • Water watchdog welcomes Thames Water’s additional investment

    The Consumer Council for Water (CCWater) has welcomed Thames Water’’s decision to invest an additional £80million into its services. But the water watchdog remains concerned over the company’s claims that it may need to apply to the industry regulator Ofwat to hike its charges again next year to recover additional costs. The extra investment it…

  • Don’t be a victim of bogus callers

    Householders are being warned to be on their guard against the threat of bogus callers. The Consumer Council for Water (CCWater) has produced a list of top tips to help stop people falling foul of distraction burglars or bogus callers. These criminals pretend to be from a utility company or another organisation to trick their…

  • Watchdog welcomes Wessex Water’s investment pledge

    The Consumer Council for Water (CCWater) has praised the decision of Wessex Water to invest an additional £50million, at its own expense, into improving services for its customers. Wessex Water has become the latest company to respond positively to CCWater’s call for water companies to share the benefits of their financial success with customers. The…

  • Water Watchdog Welcomes Yorkshire Water Announcement

    The Consumer Council for Water has warmly welcomed Yorkshire Water’s announcement that it plans to reinvest an £123 million of its profits. The water watchdog has been pressing water companies to share their financial success with consumers and is pleased at the positive way Yorkshire Water has responded. The company has pledged £114 million to…

  • Watchdog pleased by Anglian Water’s pledge over extra investment

    The Consumer Council for Water (CCWater) is pleased with Anglian Water’s plans to put extra investment into improving services for its customers. The water company has today (Friday) announced it is investing around an extra £70million in improving its sewer network, as well as reducing leakage and minimising the impact of future droughts on customers….