News

  • Water Watchdog considers companies’ plans to tackle water debt.

    The Consumer Council for Water will be discussing the latest changes to customers’ bills and looking at how water companies work with customers in debt, when it meets in Durham on Thursday 3 March. The watchdog’s Northern Committee, which represents customers of Hartlepool Water, Northumbrian Water, Yorkshire Water and United Utilities, will be questioning the … Continued

  • Water Watchdog meets in Taunton

    The Consumer Council for Water Western is inviting members of the public to its next meeting in Taunton on Thursday 3 February where the water watchdog will be discussing the issue of water affordability. Charles Howeson, Chair of the Consumer Council for Water Western, said: “Right now one in six water customers tell us that … Continued

  • Water Watchdog wants to hear from consumers at its next meeting in Caernarfon.

    The Consumer Council for Water Wales Committee is inviting members of the public to its next meeting at the Galeri in Caernarfon on Tuesday 25 January. The Committee will be discussing the performance of water companies in Wales during the past year, particularly taking account of numbers of complaints. Investment to help reduce flood risk … Continued

  • Water Watchdog quizzes companies on the BIG FREEZE.

    The Consumer Council for Water Central and Eastern Committee is inviting members of the public to its next meeting on Wednesday 26 January in Peterborough. The water watchdog will be reviewing local water companies’ performance and questioning them on their preparedness for, and their ability to communicate effectively with their customers during the recent cold … Continued

  • How to avoid getting soaked by the cold snap

    The recent cold snap which left many households high and dry with frozen water pipes could have the opposite effect as the temperature begins to rise. The Consumer Council for Water wants homeowners to know who to call if a leak, or worse, a burst pipe occurs on their property. Water expands as it gets … Continued