News

  • Peidiwch â chael eich dal gan yr oerfel y gaeaf hwn

    Mae’r Cyngor Defnyddwyr D?r wedi cyhoeddi cyngor defnyddiol i helpu perchenogion tai i atal peipiau t? rhag rhewi, neu’n waeth na hynny, byrstio yn ystod ysbeidiau o dywydd oer. Gall tywydd oer wneud llanastr o beipiau d?r ond, trwy ddilyn ychydig gamau syml nawr, gallwch leihau’r risg i’r cartref, eich gwres a’ch cyflenwad d?r pan … Continued

  • Save hot water, save energy, save money

    Consumers are being encouraged this week to think about their use of hot water in economic and environmental terms as part of the fifteenth Energy Savings Week (24-28 October). The Consumer Council for Water is urging people to think about their hot water and how they might use it more efficiently to both save money … Continued

  • Water watchdog meets in Taunton

    The Consumer Council for Water Western Committee is inviting members of the public to its next meeting in Taunton on Thursday 20 October where the water watchdog will be discussing complaints to the Consumer Council for Water’s Western region and the organisation’s Complaint Handling in the Water Industry in England & Wales report. Charles Howeson, … Continued

  • Complaint Handling in the Water Indsutry Wales Press Release

    The Consumer Council for Water revealed today (Tuesday 20 September) that last year (2010-11) customer complaints to D?r Cymru Welsh Water Wales decreased by 17.1 per cent, halting the increases of each of the past five years. At the same time, Dee Valley Water’s complaints rose for the sixth year in a row, by 24.6 … Continued

  • Complaint Handling in the Water Industry England press release

    The Consumer Council for Water (CCWater) revealed today (20 Sept) that customer complaints to water companies in England and Wales are down, however it has also warned that some companies still have a long way to go. Figures from the 2010/11 report on Complaint Handling in the Water Industry in England and Wales show that … Continued

  • Water Watchdog in Darlington Move

    Water watchdog, the Consumer Council for Water is to move its local office in Darlington to a new location in the city. Andrea Cook, Consumer Council for Water Northern Chair, said: “We represent local water customers and we’re here to help if anyone has a complaint or enquiry about their water company. “The new Darlington … Continued