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Public invited to attend water watchdog’s regional meeting
CUSTOMER complaints against water companies will be one of the items on the agenda at the next meeting of the Consumer Council for Waters (CCWater) Western Committee on Tuesday, 10 September. The water watchdog is keen to welcome members of the public to the meeting which will be held at 1pm in The Castle Hotel, … Continued
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Water Watchdog concerned by Thames Water’s application to increase its prices
The Consumer Council for Water (CCWater) has expressed disappointment over Thames Waters plans to increase its prices next year. The companys proposals could see the average water and sewerage bill in the Thames area increase from £354 to almost £400. The company say their application to the regulator, Ofwat, is to cover a rise in … Continued
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Water watchdog welcomes Thames Water’s additional investment
The Consumer Council for Water (CCWater) has welcomed Thames Water’s decision to invest an additional £80million into its services. But the water watchdog remains concerned over the companys claims that it may need to apply to the industry regulator Ofwat to hike its charges again next year to recover additional costs. The extra investment it … Continued
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Don’t be a victim of bogus callers
Householders are being warned to be on their guard against the threat of bogus callers. The Consumer Council for Water (CCWater) has produced a list of top tips to help stop people falling foul of distraction burglars or bogus callers. These criminals pretend to be from a utility company or another organisation to trick their … Continued
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Watchdog welcomes Wessex Water’s investment pledge
The Consumer Council for Water (CCWater) has praised the decision of Wessex Water to invest an additional £50million, at its own expense, into improving services for its customers. Wessex Water has become the latest company to respond positively to CCWaters call for water companies to share the benefits of their financial success with customers. The … Continued
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Water Watchdog welcomes Dŵr Cymru Welsh Water’s additional investment and its new Managing Director.
Diane McCrea, Wales chair for the Consumer Council for Water, has welcomed D?r Cymru Welsh Waters additional investments for the benefit of customers. CCWater has been pressing water companies to share their financial gains with customers as well as shareholders, with a great deal of success. D?r Cymru Welsh Waters not-for-profit structure means unlike other … Continued