News

  • Hosepipe ban but Water Watchdog still expects high quality service

    The Consumer Council for Water will be looking at how water companies plan to improve services to customers when it meets in Newcastle on Thursday 8 July. The water regulator, Ofwat, assesses a water company’s customer service and can either financially reward or penalise the company, depending on how well it performs. Following pressure from … Continued

  • Help someone you know stay safe from bogus callers

    Distraction burglaries, or bogus caller crimes are at their peak during the summer months, and the Consumer Council for Water has some top tips and a form to help householders stay safe from bogus callers. Around 30 bogus caller crimes happen in England and Wales every day, 1 and a number of these criminals try … Continued

  • Water watchdog meets in Birmingham

    The Consumer Council for Water’s next national board meeting is taking place in public in Central Birmingham on Tuesday 6 July at 3pm. The main item for discussion is the Annual Report and audited Final Accounts for 2009/10. The meeting will take place in the Consumer Council for Water offices at Victoria Square House, Victoria … Continued

  • Water Watchdog meets in Salisbury

    The Consumer Council for Water Western is inviting members of the public to its next meeting in Salisbury on Thursday 27 May where the committee will discuss investment in drinking water quality with local water companies. One of the difficulties facing local water companies comes from the fertilisers and pesticides used by the farming industry … Continued

  • Water watchdog meets in Cambridge

    The Consumer Council for Water Central and Eastern Committee is inviting members of the public to its next meeting on Wednesday 28 April in Cambridge, to discuss suggestions on how the current system for setting water prices might be improved in the future to ensure customers are more involved in the process. Representatives from Severn … Continued