News

  • image of water glass on dining table

    Tap water in restaurants

    Do pubs and restaurants have to supply free tap water? Pubs and restaurants have to supply free tap water if they serve alcohol. The Government updated rules requiring establishments to have free tap water available wherever alcohol is sold, in an attempt to combat binge drinking. You can read more about the Home Office’s guidance…

  • Good start for water customers but still work to be done, says watchdog

    All water companies have today (2 Dec) submitted their plans to Ofwat, the water industry regulator, outlining their proposals for water prices and services from 2015 to 2020. The Consumer Council for Water (CCWater) has played an active role in groups set up to challenge each company’s plan on behalf of customers. Many companies have…

  • Water watchdog says company is on track to deliver what customers want

    THE Consumer Council for Water says Dee Valley Water has made a positive start to delivering the necessary investment its customers want at a price they find acceptable, in its five year plan for 2015 to 2020. Dee Valley Water is proposing an above inflation increase to bills each year until 2020 in the business…

  • Company has made a good start, says water watchdog

    THE Consumer Council for Water says D?r Cymru Welsh Water is on track to deliver bill prices and investment for 2015 to 2020 that meet customers’ expectations. Wales’ largest water company is proposing a below inflation increase to bills each year until 2020 in the proposals it has today (Monday, 2 Dec) submitted to the…