• Public invited to attend water watchdog’s regional meeting

    CUSTOMER complaints against water companies will be one of the items on the agenda at the next meeting of the Consumer Council for Water’s (CCWater) Western Committee on Tuesday, 10 September. The water watchdog is keen to welcome members of the public to the meeting which will be held at 1pm in The Castle Hotel, … Continued

  • Water watchdog welcomes Thames Water’s additional investment

    The Consumer Council for Water (CCWater) has welcomed Thames Water’’s decision to invest an additional £80million into its services. But the water watchdog remains concerned over the company’s claims that it may need to apply to the industry regulator Ofwat to hike its charges again next year to recover additional costs. The extra investment it … Continued

  • Don’t be a victim of bogus callers

    Householders are being warned to be on their guard against the threat of bogus callers. The Consumer Council for Water (CCWater) has produced a list of top tips to help stop people falling foul of distraction burglars or bogus callers. These criminals pretend to be from a utility company or another organisation to trick their … Continued

  • Watchdog welcomes Wessex Water’s investment pledge

    The Consumer Council for Water (CCWater) has praised the decision of Wessex Water to invest an additional £50million, at its own expense, into improving services for its customers. Wessex Water has become the latest company to respond positively to CCWater’s call for water companies to share the benefits of their financial success with customers. The … Continued