News

  • Response to Ofwat’s Service Incentive Mechanism 2015 and beyond consultation

    The Consumer Council for Water has responsed to Ofwat’s Service Incentive Mechanism (SIM) 2015 and beyond consultation This consultation asked for views on how the SIM should evolve following the introduction of market reform.  Our response calls for the SIM to have higher penalties and incentives, or at least use the full range of the existing penalties…

  • Two new independent members appointed to water watchdog’s board

    Environment secretary Owen Paterson has announced two new appointments to the Board of the Consumer Council for Water (CCWater). Julie Hill and Philip Johnson have been appointed from 1 February 2014 for four years as Independent non-executive members and will play a key role on the National Board of the Consumer Council for Water for England…

  • Water customers invited to watchdog’s regional public meeting

    MEMBERS of the public can learn more about some of the key issues facing water consumers in the South East of England at the next regional meeting of CCWater. CCWater London and South East will be holding a public meeting on Monday, 26 February where water consumers will have the opportunity to hear about key…

  • Don’t let your festive fats become a pain in the drain this Christmas

    THE water watchdog is urging everyone to make sure their festive cooking does not become a pain in the drain this Christmas by avoiding pouring fats and greases down the sink or loo. About a third of us are still unsure about what we can safely dispose of down the sink, toilet or drain, according…

  • Peidiwch â gadael i fraster flocio’r ddraen y Nadolig hwn

    Mae’r corff gwarchod d?r yn annog pawb i sicrhau nad ydynt yn blocio eu draeniau wrth goginio y Nadolig hwn, trwy osgoi arllwys braster a saim i lawr y sinc neu’r t? bach. Mae tua thraean ohonom yn dal yn ansicr yngl?n â beth y gallwn ei waredu’n ddiogel i lawr y sinc, y t?…

  • Peidiwch â bod yn oer y gaeaf hwn – lapiwch eich pibellau dŵr yn gynnes

    Er gwaethaf y ffaith bod tywydd rhewllyd yn anfon ias oer drwy Gymru adeg y gaeaf yn ddiweddar, nid oes gan un allan o bump o gwsmeriaid d?r syniad ynghylch beth i’w wneud os bydd pibell yn rhewi yn eu cartref. Gall effaith pibell yn byrstio fod yn ddifrodus a dyna pam mae’r Cyngor Defnyddwyr…