News

  • Water customers invited to watchdog’s regional public meeting

    MEMBERS of the public can learn more about some of the key issues facing water consumers in the South East of England at the next regional meeting of CCWater. CCWater London and South East will be holding a public meeting on Monday, 26 February where water consumers will have the opportunity to hear about key…

  • Don’t let your festive fats become a pain in the drain this Christmas

    THE water watchdog is urging everyone to make sure their festive cooking does not become a pain in the drain this Christmas by avoiding pouring fats and greases down the sink or loo. About a third of us are still unsure about what we can safely dispose of down the sink, toilet or drain, according…

  • Peidiwch â gadael i fraster flocio’r ddraen y Nadolig hwn

    Mae’r corff gwarchod d?r yn annog pawb i sicrhau nad ydynt yn blocio eu draeniau wrth goginio y Nadolig hwn, trwy osgoi arllwys braster a saim i lawr y sinc neu’r t? bach. Mae tua thraean ohonom yn dal yn ansicr yngl?n â beth y gallwn ei waredu’n ddiogel i lawr y sinc, y t?…

  • Peidiwch â bod yn oer y gaeaf hwn – lapiwch eich pibellau dŵr yn gynnes

    Er gwaethaf y ffaith bod tywydd rhewllyd yn anfon ias oer drwy Gymru adeg y gaeaf yn ddiweddar, nid oes gan un allan o bump o gwsmeriaid d?r syniad ynghylch beth i’w wneud os bydd pibell yn rhewi yn eu cartref. Gall effaith pibell yn byrstio fod yn ddifrodus a dyna pam mae’r Cyngor Defnyddwyr…

  • image of water glass on dining table

    Tap water in restaurants

    Do pubs and restaurants have to supply free tap water? Pubs and restaurants have to supply free tap water if they serve alcohol. The Government updated rules requiring establishments to have free tap water available wherever alcohol is sold, in an attempt to combat binge drinking. You can read more about the Home Office’s guidance…

  • Good start for water customers but still work to be done, says watchdog

    All water companies have today (2 Dec) submitted their plans to Ofwat, the water industry regulator, outlining their proposals for water prices and services from 2015 to 2020. The Consumer Council for Water (CCWater) has played an active role in groups set up to challenge each company’s plan on behalf of customers. Many companies have…