News

  • Mae un o bob pum cwsmer yn dweud nad yw eu taliadau dŵr yn fforddiadwy

    Mae nifer cynyddol o aelwydydd yng Nghymru a Lloegr yn ei chael hi’n anodd fforddio eu bil dŵr, yn ôl ymchwil a gynhaliwyd ar ran y Cyngor Defnyddwyr Dŵr. Datgelodd arolwg ‘Water Matters 2013’ y Cyngor Defnyddwyr Dŵr fod un o bob pum cwsmer yn dweud nad yw eu bil dŵr yn fforddiadwy, wrth i…

  • One in five customers say their water charges are not affordable

    A GROWING number of households in England and Wales are struggling to afford their water bill, according to research carried out on behalf of the Consumer Council for Water (CCWater). One in five customers say their water bill is not affordable, as many households continue to battle with cost of living pressures, CCWater’s ‘Water Matters…

  • Watchdog says Affinity Water’s draft price limits are good news for customers

    The Consumer Council for Water (CCWater) says today’s (Wednesday) draft decision on Affinity Water’s price limits for 2015 to 2020 is good news for their customers. Regulator Ofwat has announced that it believes Affinity Water’s average annual household bill for water-only charges should fall before inflation from £174 in 2014/15 to £155 by 2020. Ofwat…

  • Draft price limits provide good news for South West Water customers

    The Consumer Council for Water (CCWater) says today’s (Wednesday) draft decision on South West Water’s price limits for 2015 to 2020 is good news for customers who have faced the highest water bills in the country. Regulator Ofwat has announced that it believes South West Water’s average annual household bill for water and sewerage should…

  • Hands under water - Forward work programme cover for 2014/15 to 2016/17

    Find out about our plans for 2014/15 to 2016/17

    The Consumer Council for Water’s Forward Work Programmes for England & Wales and for Wales have been published and you can find them here. Our Forward Work Programmes are shaped by what water consumers say we should be doing to represent them. This approach has helped us achieve significant outcomes on behalf of consumers since…