News

  • Support is available in Wales for water bills

    The due date for paying water bills is fast approaching but there is support available for those struggling to make the payments, says water watchdog the Consumer Council for Water. Customers who are unable or struggling to pay their bill should inform their water company as soon as possible. Making the company aware of the … Continued

  • Advice to Help Customers Cut Water Bills

    Following the recent announcement of increases to water bills in England and Wales, the Consumer Council for Water has some top tips that could help some customers ensure that they are getting best value for money, and in some cases cut their annual water and sewerage charges. Although customers have been able to have a … Continued

  • Advice to Help Customers in Wales Cut Their Water Bills

    Following the recent announcement of increases to water bills in Wales, the Consumer Council for Water has some top tips that could help some customers ensure that they are getting best value for money, and in some cases cut their annual water and sewerage charges. Although customers have been able to have a water meter … Continued

  • Water Watchdog considers companies’ plans to tackle water debt.

    The Consumer Council for Water will be discussing the latest changes to customers’ bills and looking at how water companies work with customers in debt, when it meets in Durham on Thursday 3 March. The watchdog’s Northern Committee, which represents customers of Hartlepool Water, Northumbrian Water, Yorkshire Water and United Utilities, will be questioning the … Continued

  • Water Watchdog meets in Taunton

    The Consumer Council for Water Western is inviting members of the public to its next meeting in Taunton on Thursday 3 February where the water watchdog will be discussing the issue of water affordability. Charles Howeson, Chair of the Consumer Council for Water Western, said: “Right now one in six water customers tell us that … Continued

  • Water Watchdog wants to hear from consumers at its next meeting in Caernarfon.

    The Consumer Council for Water Wales Committee is inviting members of the public to its next meeting at the Galeri in Caernarfon on Tuesday 25 January. The Committee will be discussing the performance of water companies in Wales during the past year, particularly taking account of numbers of complaints. Investment to help reduce flood risk … Continued