News

  • Water Watchdog questions companies on leakage

    During the Consumer Council for Water’s next meeting in public in Leeds on Thursday 25 November, the water watchdog will be questioning companies on their performance against a range of service measures including targets for leakage. Last month the economic regulator for the water industry, Ofwat, published its service and delivery report for 2009/10. The … Continued

  • Save water to save energy and money

    In support of the Energy Saving Trust’s Energy Saving Week (25 to 31 October) the Consumer Council for Water is encouraging consumers to take a look at where they may be able to save water, energy, and therefore money around the home. Around three quarters of a household’s energy use relates to heating and hot … Continued

  • Save water to save energy and money

    In support of the Energy Saving Trust’s Energy Saving Week (25 to 31 October) the Consumer Council for Water is encouraging consumers to take a look at where they may be able to save water, energy, and therefore money around the home. Around three quarters of a household’s energy use relates to heating and hot … Continued

  • Water Watchdog meets in Birmingham

    The Consumer Council for Water Central and Eastern Committee is inviting members of the public to its next meeting on Wednesday 27 October in Birmingham, when it will question local water companies about the quality of their customer service and the number of complaints each has received over the past financial year. Representatives from Severn … Continued

  • Paying more than you should for water?

    Many households will now be receiving their second water bill of the year, and the Consumer Council for Water is encouraging customers to take five minutes to make sure that bills for water and sewerage services are not more than they should be. By carefully reading through your water bill, you may find ways to … Continued

  • Water Watchdog wants to hear from consumers at its next meeting in Swansea.

    The Consumer Council for Water Wales Committee is inviting members of the public to its next meeting at the National Waterfront Museum in Swansea on Tuesday 12 October. The committee will be looking at how water companies deal with customers’ complaints, and will discuss water consumer representation. In the last financial year complaints to D?r … Continued