News

  • Water Watchdog wants to hear from consumers at its next meeting in Caernarfon.

    The Consumer Council for Water Wales Committee is inviting members of the public to its next meeting at the Galeri in Caernarfon on Tuesday 25 January. The Committee will be discussing the performance of water companies in Wales during the past year, particularly taking account of numbers of complaints. Investment to help reduce flood risk … Continued

  • Water Watchdog quizzes companies on the BIG FREEZE.

    The Consumer Council for Water Central and Eastern Committee is inviting members of the public to its next meeting on Wednesday 26 January in Peterborough. The water watchdog will be reviewing local water companies’ performance and questioning them on their preparedness for, and their ability to communicate effectively with their customers during the recent cold … Continued

  • How to avoid getting soaked by the cold snap

    The recent cold snap which left many households high and dry with frozen water pipes could have the opposite effect as the temperature begins to rise. The Consumer Council for Water wants homeowners to know who to call if a leak, or worse, a burst pipe occurs on their property. Water expands as it gets … Continued

  • Water Watchdog meets in Taunton

    The Consumer Council for Water Western is inviting members of the public to its next meeting in Taunton on Wednesday 24 November where the water watchdog will be questioning water companies on their performance against a range of measures including targets for leakage, sewer flooding and customer service.1 Other issues on the agenda include a … Continued

  • Look after your loo on World Toilet Day

    To mark World Toilet Day (Friday 19 November), the Consumer Council for Water is calling for consumers to use their loos responsibly by not sending inappropriate items down the drain. We visit the toilet an average of 2,500 times a year and spend about three years of our life on the loo, yet often the … Continued