News

  • Water watchdog shares top tips to help households thwart bogus callers

    Take time to be sure before you open the door. That’s the advice from the water watchdog the Consumer Council for Water (CCWater) which has published its top tips to help households outsmart distraction burglars. About nine bogus caller crimes are reported every day in England and Wales with thieves posing as water or other…

  • CCWater’s Annual Report and Accounts 2013 to 2014 published

    The Consumer Council for Water’s (CCWater) annual report and accounts give a balanced and comprehensive analysis of: the development and performance of the business of CCWater during the financial year, the position of CCWater at the end of the year, the main trends and factors underlying the development, performance and position of the business of…

  • CCWater welcomes Thames Water’s £86m pledge to customers

    The Consumer Council for Water is pleased Ofwat’s investigation into Thames Water’s reporting of sewer flooding will result in an £86 million package of benefits for customers and the environment. Please see below our response to Ofwat’s announcement : Sir Tony Redmond, London and South East chair for the Consumer Council for Water, said:  “Customers should never end up…

  • Draft price limits offer improved deal for Northumbrian Water customers

    The Consumer Council for Water (CCWater) says today’s (Friday) draft decision on Northumbrian Water’s price limits for 2015 to 2020 should mean an improved deal for customers. Regulator Ofwat has announced that it believes Northumbrian Water’s average annual household bill for water and sewerage should fall slightly before inflation. This includes customers of Essex and…

  • Draft price limits provide good news for Dŵr Cymru Welsh Water customers

    The Consumer Council for Water (CCWater) says today’s (Friday) draft decision on Dŵr Cymru Welsh Water’s price limits for 2015 to 2020 is good news for their customers. Regulator Ofwat has announced that it believes Dŵr Cymru Welsh Water’s average annual household bill for water and sewerage services should fall before inflation from £416 in…