News

  • Water Companies should be doing more for customers

    Water companies should be giving something back to their customers from higher than expected profits, says the Consumer Council for Water. As price rises are announced for the next financial year, the water industry watchdog is again calling on water companies to use the extra money to look for new ways to benefit customers. Dame … Continued

  • Water Bills in Wales to rise but help is available

    The Consumer Council for Water says that Water customers in Wales will see increases to their bills from April 2013. Companies should be clear about how this increase is being used to benefit customers. Dee Valley Water’s water only prices will increase by £6, taking the average household (water only) bill to £150.  The average … Continued

  • Two New Local Chairmen Appointed To The Consumer Council For Water

    Environment Minister Richard Benyon MP has today announced two new appointments to the Board of the Consumer Council for Water. In addition to being members of CCWater’s Board they also become Chairs of CCWater’s local Committees which represent customers in their area. Professor Bernard Crump has been appointed from 1 February 2013 and will lead … Continued

  • Turn to the tap!

    Water industry watchdog the Consumer Council for Water today reminded people feeling stung by bottled water prices that the tap is a cheap, safe, simple solution. CCWater was responding to newspaper reports that bottled water is one of the UK’s top reasons for feeling ‘ripped off’. Chair Dame Yve Buckland said:  “Tap water in England … Continued

  • WATER WATCHDOG WANTS TO HEAR FROM CONSUMERS AT ITS NEXT MEETING IN WREXHAM

    Members of the public are invited to attend the next Welsh Committee meeting of the Consumer Council for Water (CCWater). The meeting is being held on Tuesday 22 January, from 11am to 3.30pm, at the Catrin Finch Centre, Glynd?r University, Wrexham, LL11 2AW. At the beginning of the meeting representatives from D?r Cymru Welsh Water … Continued

  • Ydy’ch pibellau dŵr chi’n ddigon twym?

    Mae ymchwil yn dangos nad yw hyd at hanner ohonom yn diogelu ein pibellau d?r rhag y tywydd oer a bod llawer mwy ohonom yn ansicr yngl?n â sut i ddelio â’r sefyllfa pe byddai rhywbeth yn mynd o’i le. Mae’n ymddangos bod y risg uchaf ymhlith pobl ifanc rhwng 24 a 35 oed ac … Continued