• Find out about our plans for 2014/15 to 2016/17

    The Consumer Council for Water’s Forward Work Programmes for England & Wales and for Wales have been published and you can find them here. Our Forward Work Programmes are shaped by what water consumers say we should be doing to represent them. This approach has helped us achieve significant outcomes on behalf of consumers since … Continued

  • Water customers invited to CCWater’s public meeting

    Water customers are welcome to attend the next national board meeting of the Consumer Council for Water to be held in public in Birmingham on Tuesday, April 1. The water watchdog will be highlighting what it has achieved for water customers during the past year at the meeting in Victoria Square House, Victoria Square, Birmingham. … Continued

  • Water watchdog wants to hear from consumers at its next meeting in Wrexham

    EFFORTS to tackle sewer flooding and water discoloration issues, as well as the process of setting water prices for the next five years,  will come under the spotlight at the next Welsh Committee meeting of the Consumer Council for Water (CCWater) in public. The water watchdog is encouraging water consumers to join a discussion about … Continued

  • Response to Ofwat Consultation “Wholesale and Retail Charges – a Consultation”

    The Consumer Council for Water has responded to Ofwat’s consultation on Wholesale and Retail Charges. From April 2015 separate charges for wholesale and retail services will come into effect for customers in England and Wales. Ofwat’s consultation describes some of the different options available for setting charging rules and potential approaches to governance given the new … Continued