News

  • CCW yn penodi Emma Clancy fel Prif Weithredwr newydd

    Mae CCW wedi penodi Emma Clancy yn Brif Weithredwr newydd i arwain ei ymdrechion i greu sector dŵr tecach a chryfach i ddefnyddwyr. Bydd Emma yn dechrau ar ei swydd gyda’r grŵp defnyddwyr dŵr ar 1 Gorffennaf ar ôl gweithio i’r gweithgynhyrchwr cynhyrchion adeiladu byd-eang, BMI, lle’r oedd yn Gyfarwyddwr Gofal. Mae ganddi brofiad helaeth…

  • closed sign on shop due to coronavirus

    UPDATED: Help for business customers impacted by coronavirus

    Lockdown may be easing but the strain will remain on many small businesses that have been impacted by the coronavirus outbreak. If your company has been disrupted or hit financially it’s worth checking to see if you’re eligible for support with your water bills while you get back on your feet. Our policy manager Adam…

  • Save water without breaking sweat as temperatures soar

    It’s not just temperatures that have been soaring over the past month – so has our demand for water with latest figures suggesting water companies are pumping out an extra 2.25 billion litres every day. The increase in use has been fuelled by the driest May since records began and compounded by the fact more…

  • Little pink piggy bank with life belt in handmade waves

    Help for customers struggling to pay

    There are times when people may find themselves struggling to afford bills and the impact of the recent COVID-19 pandemic will have only served to increase the financial pressures on some households. Our information guide ‘Help for customers struggling to pay‘ gives you a summary of the schemes available to support cash-strapped customers in England…

  • value price concept on balance scale

    CCW warns against changes by CMA that might risk draining customer support

    Customers must not lose out on the service levels and investment they value most when the Competition and Markets Authority (CMA) re-examines four water companies’ future plans. That’s the warning from CCW – the voice for water consumers – which has written to the CMA to share its views on the cases put forward by…

  • closed sign on shop due to coronavirus

    Struggling business customers must not miss out on water bill support

    Cash-strapped small businesses could be left in the dark over accessing support with their water bills during the coronavirus crisis, a consumer group has warned. CCW – the voice for water consumers – is urging business customers that have been impacted financially during the pandemic lockdown to make sure they are not missing out on…