• COVID-19 symbol
    Seeking support during the coronavirus outbreak

    We know that this is a challenging and uncertain time for everyone and that the coronavirus outbreak is having an impact on so many aspects of our lives. That’s why we want to reassure you that CCW is working closely with the water industry, regulators and Government to make sure the water and sewerage services … Continued

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    Farmers and water bills: time to charge ahead for accurate billing

    Paul Hammett, the NFU’s National Water Resources Specialist, discusses the impact the retail water market has had on farmers’ bills – and how they can avoid falling foul of inaccurate wastewater charges. “At the NFU we have again been reminding livestock farmers to carefully check their water and wastewater bills, particularly where they have livestock … Continued

  • Shot of a female agent working in a call centre
    Coronavirus (COVID-19)

    Due to Government guidance surrounding the Coronavirus outbreak, we’re changing some of our working arrangements. We aim to minimise any disruption to the service we provide but you can help by contacting us, where possible, through our online form.

  • hand holding water globe
    CCW backs plan to tackle threat to future water supplies

    A blueprint to protect the future of our water supplies and environment from the impact of climate change and a growing population has received backing from CCW. Today marks the launch of the National Framework for Water Resources which brings together industry, regulators and government to transform the way we use and look after our … Continued

  • Map of England and Wales on blue background.
    CCW consults on changes to regional committees

    CCW is consulting on proposed changes to its structure which would see it reduce the number of committees it has across England and Wales. Under the proposals our five existing committees which are spread across the two countries would be replaced by just two – one leading our work in England and another focused on … Continued

  • Man having an online chat
    Welcome to the CCW Business Customer Hub

    Welcome to the new CCW Business Customer Hub – a one-stop shop for all the latest news and views from the world of water. Who are we? For those of you who may be unfamiliar with CCW and what we do, let’s start with a brief introduction. We began life in 2005, originally as the … Continued