News

  • CCW welcomes new independent Board members

    CCW is pleased to welcome four new independent non-executive Directors to its Board, following their appointment by the Secretary of State for Environment, Food and Rural Affairs. Lisa Tennant, Jeff Halliwell, Rachel Onikosi and Bev Keogh all began their new roles with the consumer body on 1 June. Their appointments represent the latest move by…

  • closed sign on shop due to coronavirus

    UPDATED: Help for business customers impacted by COVID-19 lockdown

    The easing of lockdown measures across England and Wales from 17 May will have come as a welcome relief for the many businesses that had been instructed to close. However, challenging times may still lie ahead, especially uncertainty around business income. If your company has been disrupted or hit financially, we want to ensure that you…

  • Water Saving Week

    Make it your business to save water this Water Saving Week

    Over the next three decades, factors such as our changing climate and growing population are going to increase the pressure on our water resources. Unless we respond to the challenge, by 2050 demand could outstrip the amount of water available to us That’s why at CCW, we’re proud to be sponsoring Water Saving Week –…

  • Family by the river catching fish

    Our strategy for 2021-24

    Ending water poverty and the misery caused by sewer flooding will be among the key issues that will dominate CCW’s campaigning over the next three years. They both feature in our our Strategy for 2021-24 which sets out CCW’s mission, strategic objectives and campaigns up until 2024. The strategy will be instrumental to our efforts…

  • Picture of a black woman kissing her daughter while hiding from the rain under an umbrella

    Households urged to soak up April shower of bill savings

    Average water and sewerage bill set to fall by about £2 to £408 from April – but households face other potential increases from energy, council tax, mobile, broadband and TV Consumer watchdog CCW says more than a million low-income households are now receiving reduced bills through water company support schemes but large numbers still missing…