• Rhodri Williams, Wales Chair at the Consumer Council for Water
    New Wales Chair wants customers to get more for their money

    The new Wales chair of the Consumer Council for Water (CCWater) has set his sights on securing the best possible deal for customers as the price review nears its conclusion. Rhodri Williams has taken his seat on the water watchdog’s Board after being appointed by the Minister for Environment, Energy and Rural Affairs, Lesley Griffiths. … Continued

  • Four empty word bubbles on blue back ground
    Have your say on the water retail market

    Giving business customers the chance to have their say about the retail water market will top the agenda when we hold our next business customer meeting in Birmingham on Thursday (24 October). We will be showcasing plans to launch an online one-stop shop for all the latest news, views and insights from the non-household market. … Continued

  • Lady looking at laptop worrying about finances
    Action to end water poverty the focus of watchdog’s meeting

    The strides made by water companies towards helping more cash-strapped households stay afloat will be scrutinised when the Consumer Council for Water (CCWater) meets in Weston-super-Mare on Thursday 24th October. Wessex Water, South West Water, Bournemouth Water and Bristol Water will highlight the progress they have made towards ending water poverty across the west of … Continued

  • Southern Water to pay customers £123 million after investigation

    More than £120 million is set to be paid to existing and former waste water customers of Southern Water after an investigation into the company by the industry regulator. The Consumer Council for Water has responded to Ofwat’s final decision on the action it will take after uncovering serious failures in the way Southern operated … Continued

  • woman filling glass with water
    Working together for an efficient future

    Our lives and the world around us depend on water but its future depends on us making every drop count. Our Water Water Everywhere? report recently revealed that average daily water use per person in England and Wales is currently 143 litres. Despite average water use rising for the fourth year in a row, a … Continued