News

  • Baked turkey or chicken. The Christmas table is served with a turkey, decorated with bright tinsel and candles. Fried chicken, table. Christmas dinner. Flat lay. Top view
    Don’t pay the price for feeding a fatberg this Christmas

    Pouring turkey fat and other festive leftovers down the plughole could leave households forking out a small fortune this Christmas. That’s according to the Consumer Council for Water (CCWater) which says about a fifth of us still confess to putting fat, oil and grease from cooking down the sink – increasing the likelihood of a … Continued

  • value price concept on balance scale
    2019 Price Review: Good deal in the pipeline for most water customers

    A good deal is in the pipeline for most water customers over the next five years after industry regulator Ofwat announced many households will see falling or flat bills and substantial investment in the services people care most about. The Consumer Council for Water has given its initial response to the regulator’s final decisions on … Continued

  • Map of Welshpool Wales
    Gwasanaethau dŵr dan y chwyddwydr mewn cyfarfod corff gwarchod

    Bydd Cyngor Defnyddwyr Dŵr yn craffu ar allu cwmnïau dŵr i gynllunio ar gyfer y dyfodol mewn cyfarfod yn y Trallwng ddydd Mawrth (17 Rhagfyr). Bydd cwmnïau dŵr yng Nghymru yn ymuno â’r Corff Gwarchod Dŵr yn ei gyfarfod cyhoeddus er mwyn archwilio’r ffordd y bydd gwasanaethau dŵr yng nghefn gwlad Cymru yn cael eu … Continued

  • Map of Welshpool Wales
    Water services under the microscope at watchdog’s meeting

    Water companies’ abilities to plan for the future will be scrutinised when the Consumer Council for Water (CCWater) meets in Welshpool on Tuesday (17 December). Suppliers in Wales will join the Water Watchdog at its public meeting to examine how water services in rural Wales could be safeguarded for the future. There will be a … Continued

  • Sunny day at Haweswater reservoir in England
    Share your views on our Forward Work Programme

    The Consumer Council for Water has launched a consultation on its draft Forward Work Programme in England and Wales for 2020-23. Our Forward Work Programmes are shaped by what consumers say we should be doing to represent them, and our knowledge of the detriment consumers experience. This year we considered new views from consumers and … Continued

  • Concept for the 12 December 2019 Election in UK, first Christmas election in a century.
    General Election 2019 – what it means for our communications

    The race for Number 10 is officially underway – and that has implications for a non-departmental public body like CCWater. In the run-up to polling day on 12 December we’ll be limited in what we can say and do due to election period (purdah) restrictions and the need to make sure we remain completely impartial. … Continued