News

  • Help someone you know stay safe from bogus callers

    Distraction burglaries, or bogus caller crimes are at their peak during the summer months, and the Consumer Council for Water has some top tips and a form to help householders stay safe from bogus callers. Around 30 bogus caller crimes happen in England and Wales every day, and a number of these criminals try to…

  • Water watchdog wants to hear from consumers at its next meeting in Cardiff

    The Consumer Council for Water Wales is inviting members of the public to its next meeting at the Millennium Centre in Cardiff on Monday 12 July. The committee will be looking at how water companies deal with customers’ complaints, and will discuss water quality in Wales. The Consumer Council for Water would like to hear…

  • Water Watchdog meets in Salisbury

    The Consumer Council for Water Western is inviting members of the public to its next meeting in Salisbury on Thursday 27 May where the committee will discuss investment in drinking water quality with local water companies. One of the difficulties facing local water companies comes from the fertilisers and pesticides used by the farming industry…

  • Water watchdog meets in Cambridge

    The Consumer Council for Water Central and Eastern Committee is inviting members of the public to its next meeting on Wednesday 28 April in Cambridge, to discuss suggestions on how the current system for setting water prices might be improved in the future to ensure customers are more involved in the process. Representatives from Severn…

  • Support is available for paying water bills

    For many water customers, the due date for water bills is fast approaching, and the Consumer Council for Water wants customers to know that support is available for those struggling to afford water and sewerage charges. Customers who are unable to pay their bill should notify their water company as soon as possible. Making the…

  • Support available for paying water bills

    For many water customers in Wales the due date for water bills is fast approaching, and the Consumer Council for Water wants customers to know that support is available, especially for those struggling to afford water and sewerage charges. Customers who are unable to pay their bill should get in touch with their water company…