The water environment and climate change

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    CCW responds to Water 2050, water companies’ ambition for the future of the sector

    Tackling the affordability crisis is key to unlocking long-term investment in the environment, the Consumer Council for Water (CCW) has said in response to Water UK’s Water 2050 White Paper. Emma Clancy, Chief Executive of the Consumer Council for Water (CCW), said: “The affordability of water bills is a key concern when considering the investment…

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    CCW responds to new data on storm overflow spills England

    The Consumer Council for Water (CCW) has said it wants to see water companies proactively informing customers about their environmental performance in response to the latest data on the use of storm overflows in England, published by the Environment Agency. Alongside data for 2021, the Environment Agency has launched a consultation on new targets for…

  • Scientist taking a water sample

    CCW responds to the poor health of English rivers

    CCW has today responded to the Environmental Audit Committee’s report on the poor health of England’s rivers, which warns of failures in monitoring, governance and enforcement. Emma Clancy, Chief Executive of CCW, said: “The water sector must work harder to hear the voices of all people and communities in the debate around protecting our rivers…

  • Someone checking river water quality

    Update: What’s happening to our rivers?

    On 29 November, CCW wrote to both Ofwat and the Environment Agency (EA) to find out more about their investigation into potential unpermitted sewage discharges into rivers and other bodies of water. In particular, our letter requested information on how they intend to hold wastewater companies to account, how long this will take and the…

  • People sharing a pot of tea at a community centre

    Blog: Talking to customers about the need to save water – what works?

    Many parts of the UK are set to face water shortages by 2050; yet the prospect of having reduced access to water as a result of climate change can feel quite distant to customers. Our research suggests that more than half of customers in England and Wales are not aware of the challenges we face….

  • Happy child drinking directly from a tap

    CCW research into kitchen sink habits Highly Commended at Market Research Society Awards

    CCW research, produced in collaboration with Blue Marble, into the kitchen sink habits of households in England and Wales has been Highly Commended at the Market Research Society (MRS) Awards 2021. The Sink Sense research used motion sensitive cameras to observe the difference between what consumers tell us about their kitchen sink habits and what…