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CCW responds to the poor health of English rivers
CCW has today responded to the Environmental Audit Committee’s report on the poor health of England’s rivers, which warns of failures in monitoring, governance and enforcement. Emma Clancy, Chief Executive of CCW, said: “The water sector must work harder to hear the voices of all people and communities in the debate around protecting our rivers…
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Update: What’s happening to our rivers?
On 29 November, CCW wrote to both Ofwat and the Environment Agency (EA) to find out more about their investigation into potential unpermitted sewage discharges into rivers and other bodies of water. In particular, our letter requested information on how they intend to hold wastewater companies to account, how long this will take and the…
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Blog: Talking to customers about the need to save water – what works?
Many parts of the UK are set to face water shortages by 2050; yet the prospect of having reduced access to water as a result of climate change can feel quite distant to customers. Our research suggests that more than half of customers in England and Wales are not aware of the challenges we face….
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CCW research into kitchen sink habits Highly Commended at Market Research Society Awards
CCW research, produced in collaboration with Blue Marble, into the kitchen sink habits of households in England and Wales has been Highly Commended at the Market Research Society (MRS) Awards 2021. The Sink Sense research used motion sensitive cameras to observe the difference between what consumers tell us about their kitchen sink habits and what…
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Efforts to address climate change and water poverty must go hand in hand
A major challenge facing all water companies is ensuring water and sewerage services can meet the needs of future customers in our changing climate, and in a way that protects our environment. Meeting this challenge will require a long-term vision, planning, decisive action and significant investment. And for customers, this investment means they are likely…
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Video: Neve, 14, quizzes her water company on climate change
You can watch a version with Welsh subtitles on our Youtube channel. Young people are set to experience some of the worst impacts of climate change, including water shortages and flooding. To coincide with COP26, CCW invited a future water customer from Stockport to interview the Director of Environment at her water company to…