PR19

  • Blog: Water companies must only be rewarded for great service

    A proposal by Ofwat to lift the cap on the rewards water companies can receive for meeting their performance targets could lead to higher costs for customers. Our policy manager James Mackenzie explains why we think companies should be rewarded only for exceptional service. Back in 2014, when the industry regulator Ofwat first introduced the…

  • water conservation in Europe - water globe in the hands

    BLOG: Is resilience really a ‘big scary challenge’?

    Mike Keil, our Head of Policy and Research, says talking to consumers as real people will help the water industry get its message across about the need for resilient supplies and services. As the water industry gears up for the next price-setting process (the 2019 Price Review or ‘PR19’) one of the ‘big scary challenges’…